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Global debt recovery made easy with TCM Group—the global debt collection network you can count on

TCM Group is represented in more than 150 countries.

tcm-iconGlobal debt recovery calls for an efficient and effective global network of experienced debt collection specialists. Such specialists should not only excel in their knowledge of local laws, customs, and languages: they should also be able to work together for your benefit. This is even more true in a global economy whose very essence is unpredictability and change.

The worldwide collaboration of TCM Group’s 168 offices in 145 countries, from the Americas to Asia, is just such a network. We assure you global leverage, domestic expertise, and quality consistency across all our debt collection services.

Because our debt collection agents are leading local and global debt recovery and credit information providers in their own right, they know just what it takes to get your money moving again.

Seamless integration means maximum efficiency, minimum cost

Group offices operate as hubs, processing claims placed directly with them or referred from other offices. Seamless integration of debt recovery operations between network offices means that we can deliver the most efficient and effective global debt recovery and credit information services around. Seamless integration also means we save on time and resources, and, more importantly, you minimize costs.

Close working relationships means best quality service

Close working relationships between Group offices are maintained in annual group and periodic regional meetings. The services you receive continually draw upon the collective store of global debt recovery knowledge fostered in these meetings. This means you can always count on the highest level of quality in how we deliver our global debt collection services.

Our quality control means the highest operational standards and a globally minded network

As part of our quality control, Group offices, which initially join as agents, undergo a stringent selection and monitoring process. Both agents and offices are contractually bound to adhere to strict operational standards. Our rigorous selection process gives preference to international debt collection agencies, as their experience in international commercial debt collection contributes levels of expertise not normally available in locally minded agencies.

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1. The following firms use TCM in their names, marketing material, or web addresses but are not members of TCM Group International ehf:

Jamaica Collection & Recovery Services Ltd;
Caribbean Asset Recovery Services Ltd;
Jones Business Services (Australia);
Shandong Total Commercial Credit Management Co., LTD;
Shanghai Engine Enterprise Management Consultant Co., Ltd, (SEMC);
TCM Financial Services LLC (Los Angeles, USA)?;
TCM Inc. / TCM Debt Collection (USA);
TCM India;
TCM UK (alias Key 2 Recoveries);
Total Credit China (Qingdao);
Total Credit Management (India) Pvt. Ltd.;
Total Credit Management Hong Kong Limited;
Total Credit Management Services Lanka (Private) Limited (Sri Lanka).

If in doubt please contact "queries /at/ tcmgroup.com" for updated information.

2. Constantly changing business, regulatory and political environments in some countries and/or regions around the world disallow suitable recovery of debt from time to time. Always check with your local TCM representative for current coverage, as proper representations in such countries or regions may not be available at a given time.